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support@firetext.net

Save lives. Respond faster.


 DEDICATED TO SERVING OUR COMMUNITIES

We know the importance of dependable communication in a crisis. We are dedicated to providing reliable backup communications with our automated dispatch solutions. 

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Firefighters

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Police

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EMS

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City Services

Download Our App

Stay connected and informed with FireTEXT® Dispatch Solutions. Our app provides real-time messaging, voice dispatch, and location tracking, ensuring you have the tools you need at your fingertips during emergencies. Download now and enhance your communication capabilities!

Founded and operated by first responders


FireTEXT was created by emergency personnel, for emergency personnel. With over 50 years combined experience as first responders, we understand the importance of reliable backup communication systems.

Founded and operated by first responders


FireTEXT was created by emergency personnel, for emergency personnel. With over 50 years combined experience as first responders, we understand the importance of reliable backup communication systems.

Manual and Automatic Dispatch

Use our automated dispatching tool or web/mobile app to dispatch...

Handle manual dispatches with a seamless web dashboard, enabled with visual response, department based live chat and weather, or use automatic voice enabled dispatch for a fraction of what the competition charges.
A motorola walkie talkie is sitting next to a cell phone.

Manual and Automatic Dispatch

Use our automated dispatching tool or web/mobile app to dispatch...

Handle manual dispatches with a seamless web dashboard, enabled with visual response, department based live chat and weather, or use automatic voice enabled dispatch for a fraction of what the competition charges.
A motorola walkie talkie is sitting next to a cell phone.

Seamless Response

Coordinating on dispatches has never been easier. Simply convenient and straightforward...

  • Respond to dispatches with a single tap
  • View responders en route in realtime on map
  • Post comments/updates
  • Upload photos
  • Live chat with the department members and dispatchers
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Two cell phones are displayed on a yellow background.

Seamless Response

Coordinating on dispatches has never been easier. Simply convenient and straightforward...

  • Respond to dispatches with a single tap
  • View responders en route in realtime on map
  • Post comments/updates
  • Upload photos
  • Live chat with the department members and dispatchers

FireTEXT® has the Features!

We’ve built our platform after years of experience in the industry, and continue to improve our product to utilize the most modern technologies available.

Multi-channel Alerts System

  • Push Notifications
  • SMS
  • Phone Calls
  • Email
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Automated/Manual Dispatching

  • Radio Feed
  • CAD Integration
  • Manual dispatch from web/mobile app
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Responder Updates

  • Responder movement
  • Responder status
  • On scene updates
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Department Communication

  • In App Chat
  • Announcements
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Multi Department Dispatching

  • Mutual Aid (based on call types)
  • All Call (grouped departments)
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Dispatch Log/History

  • Dive back into the details of any past call
  • Play the recorded audio on-demand
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Real time location, POIs & Weather Maps

  • Dispatch and responders location
  • Point of interests (hydrants, hazmats, station, AEDs)
  • Weather Maps


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Custom Ringtones & more

  • Select custom ringtone for notifications
  • In app radio stream
  • Weather alerts

What our customers are saying?

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“I just wanted to say thanks for the great service. It is the perfect supplement to our communication system and we have already used it three times in the past four months when our primary systems went down during bad weather. There is no telling how many lives this system saves on those occasions.”

Chris W.

NorthEast FD

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“Let me say something. You have an amazing product and amazing / awesome support. FireTEXT helped us this very weekend. Our service went down, and we called FireTEXT for help. We didn’t expect a quick setup, but they went the “extra mile” and had us up within a few hours. So I gave 5 stars for the support, 5 stars for the service, and 10 stars for the customer service.”

Lucan A.

Ridge FD

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“FireTEXT is one of the best services introduces to the field of Emergency Services! Couldn’t operate without it in conditions like this! Thank y’all!”

Jamey W.

Baylor PD

Plan Your Response

At FireTEXT®, we are committed to making membership fees accessible and transparent for all individuals and organisations. We offer our valuable services at an affordable rate of just $1 a day, ensuring that everyone can benefit from our offerings. Whether you represent a small volunteer department or a large urban agency, our membership fees remain consistent across the board. We firmly believe in simplicity, eliminating any complicated pricing structures or hidden fees. Our straightforward approach ensures that you receive the best value for your investment.

We are dedicated to transparency and simplicity, which is why our pricing structure encompasses all necessary expenses. By choosing FireTEXT®, you can have peace of mind knowing that you are receiving exceptional value for your membership fee.

Starter  Plan

Perfect for small agencies

$300

per year

  • One Group
  • Unlimited dispatches
  • Unlimited users
  • Push Notifications
  • In-app chat
  • Dispatch and responders location
  • Point of interests (hydrants, hazmats, station, AEDs)
  • Responder movement
  • Responder status
  • On scene updates
  • Manual dispatch from web/mobile app




Pro Plan

Professional features

$365

per year

  • Includes everything in Starter Plan
  • Unlimited text messages
  • Two additional groups
  • Automatic Mutual Aid
  • All Call (grouped departments)
  • Mutual Aid (based on call types)






Ultra plan

Advanced features

$415

per year

  • Includes everything in Pro Plan
  • Automatic Voice Dispatch
  • Radio Feed
  • Hardware Maintenance
  • Weather Maps
  • Weather Alerts


Departments with 100 or more users, please reach out to us to build a custom plan for your agency.

Add-On Features
Additional Group $50 per year/ea
CAD Integration $100 per year/per connection
Voice Phone Calls $100 per year/per group

Push To Talk Coming Soon

FireTEXT® BLOG
Looking for an interesting read?

A man is sitting at a desk in front of a bunch of computer monitors.

The Dispatcher's Reality

By John Cook • March 5, 2025
Discover a 5-minute stress management guide for emergency dispatchers. Learn practical techniques and how FireTEXT's automated dispatch solutions can reduce workplace stress.

Revolutionizing Emergency Response Communication

By John Cook • February 13, 2025
FireTEXT®: Revolutionizing Emergency Response Communication

By John Cook • October 22, 2024
How FireTEXT Helped a Dispatch Center Improve Emergency Response Times and Coordination

By John Cook • October 22, 2024
Why It’s Critical for Your Department's Success

August 13, 2024
In the high-stakes world of emergency services, effective communication can make the difference between life and death. Whether you’re a firefighter, police officer, or EMS worker, having the right tools at your fingertips is crucial.

Important Update

By John Cook • August 8, 2024
DOWNLOAD OUR APP
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Let's talk about your use case!

Fill in the form or call to set up a meeting at  (870) 483-2535.

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