Save lives. Respond faster.


 DEDICATED TO SERVING OUR COMMUNITIES

We know the importance of dependable communication in a crisis. We are dedicated to providing reliable backup communications with our automated dispatch solutions. 

Automatic Voice Dispatch

Experience seamless communication with our Automatic Voice Dispatch feature. Stay one step ahead in emergencies as FireTEXT instantly converts critical alerts into audible messages, ensuring that every member of your team receives crucial information when it matters most. Upgrade your response capabilities with FireTEXT's Automatic Voice Dispatch.

Firefighters

Police

EMS

City Services

Founded and operated by first responders


FireTEXT was created by emergency personnel, for emergency personnel. With over 50 years combined experience as first responders, we understand the importance of reliable backup communication systems.


Founded and operated by first responders


FireTEXT was created by emergency personnel, for emergency personnel. With over 50 years combined experience as first responders, we understand the importance of reliable backup communication systems.


Manual and Automatic Dispatch

Use our automated dispatching tool or web/mobile app to dispatch...

Handle manual dispatches with a seamless web dashboard, enabled with visual response, department based live chat and weather, or use automatic voice enabled dispatch for a fraction of what the competition charges.

Manual and Automatic Dispatch

Use our automated dispatching tool or web/mobile app to dispatch...

Handle manual dispatches with a seamless web dashboard, enabled with visual response, department based live chat and weather, or use automatic voice enabled dispatch for a fraction of what the competition charges.

Seamless Response

Coordinating on dispatches has never been easier. Simply convenient and straightforward...

  • Respond to dispatches with a single tap
  • View responders en route in realtime on map
  • Post comments/updates
  • Upload photos
  • Live chat with the department members and dispatchers

Seamless Response

Coordinating on dispatches has never been easier. Simply convenient and straightforward...

  • Respond to dispatches with a single tap
  • View responders en route in realtime on map
  • Post comments/updates
  • Upload photos
  • Live chat with the department members and dispatchers

FireTEXT® has the Features!

We’ve built our platform after years of experience in the industry, and continue to improve our product to utilize the most modern technologies available.

Multi-channel Alerts System

  • Push Notifications
  • SMS
  • Phone Calls
  • Email

Automated/Manual Dispatching

  • Radio Feed
  • CAD Integration
  • Manual dispatch from web/mobile app

Responder Updates

  • Responder movement
  • Responder status
  • On scene updates

Department Communication

  • In App Chat
  • Announcements

Multi Department Dispatching

  • Mutual Aid (based on call types)
  • All Call (grouped departments)

Dispatch Log/History

  • Dive back into the details of any past call
  • Play the recorded audio on-demand

Real time location, POIs & Weather Maps

  • Dispatch and responders location
  • Point of interests (hydrants, hazmats, station, AEDs)
  • Weather Maps


Custom Ringtones & more

  • Select custom ringtone for notifications
  • In app radio stream
  • Weather alerts

What our customers are saying?


“I just wanted to say thanks for the great service. It is the perfect supplement to our communication system and we have already used it three times in the past four months when our primary systems went down during bad weather. There is no telling how many lives this system saves on those occasions.”


Chris W.

NorthEast FD


“Let me say something. You have an amazing product and amazing / awesome support. FireTEXT helped us this very weekend. Our service went down, and we called FireTEXT for help. We didn’t expect a quick setup, but they went the “extra mile” and had us up within a few hours. So I gave 5 stars for the support, 5 stars for the service, and 10 stars for the customer service.”


Lucan A.

Ridge FD


“FireTEXT is one of the best services introduces to the field of Emergency Services! Couldn’t operate without it in conditions like this! Thank y’all!”


Jamey W.

Baylor PD

Membership Fees

At FireTEXT®, we are committed to making membership fees accessible and transparent for all individuals and organisations. We offer our valuable services at an affordable rate of just $1 a day, ensuring that everyone can benefit from our offerings. Whether you represent a small volunteer department or a large urban agency, our membership fees remain consistent across the board. We firmly believe in simplicity, eliminating any complicated pricing structures or hidden fees. Our straightforward approach ensures that you receive the best value for your investment.

We would like to highlight that our membership fee incorporates a $50 annual maintenance fee, which covers the cost of essential hardware. This fee guarantees that our system remains up-to-date and functions optimally, providing you with a reliable and dependable service. We are dedicated to transparency and simplicity, which is why our pricing structure encompasses all necessary expenses. By choosing FireTEXT®, you can have peace of mind knowing that you are receiving exceptional value for your membership fee.

Standard Fees

$708 $415/yr  


  • Unlimited dispatches
  • Unlimited users
  • Automatic voice dispatching & Digital Radio
  • CAD Integration*
  • Multi-Channel Alerts (push, sms, email, phone)*
  • In-app chat
  • Automatic Mutual Aid
  • Multi-Department Dispatching
  • Hardware maintenance*


Request Demo!

*Additional fees may apply

FireTEXT® BLOG
Looking for an interesting read?

By John Cook 22 Oct, 2024
How FireTEXT Helped a Dispatch Center Improve Emergency Response Times and Coordination

By John Cook 22 Oct, 2024
Why It’s Critical for Your Department's Success

13 Aug, 2024
In the high-stakes world of emergency services, effective communication can make the difference between life and death. Whether you’re a firefighter, police officer, or EMS worker, having the right tools at your fingertips is crucial.
By John Cook 08 Aug, 2024
DOWNLOAD OUR APP

By John Cook 15 Jul, 2024
The Challenge of Poor Communication
By John Cook 17 Apr, 2024
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Let's talk about your use case!

Fill in the form or call to set up a meeting at  (870) 483-2535(870) 483-2535.

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