Revolutionizing Emergency Response Communication

John Cook • February 13, 2025

FireTEXT®: Revolutionizing Emergency Response Communication

Save Lives. Respond Faster.

When seconds matter, reliable communication is the backbone of emergency response. FireTEXT® was built by first responders, for first responders—providing a robust, multi-channel dispatch solution that ensures every call is received, every message is delivered, and every responder is informed.


Why Reliable Communication Matters in Emergencies

Emergencies can unfold in the blink of an eye, and clear, dependable communication can be the difference between life and death. Firefighters, police, EMS, and city services rely on real-time alerts to coordinate responses and keep their communities safe.

At FireTEXT®, we understand the critical nature of emergency dispatch because we’ve been there. With over 50 years of combined experience in emergency services, we’ve designed a solution that eliminates gaps in communication, enhances situational awareness, and ensures seamless coordination between departments.


How FireTEXT® Works

Seamless Dispatching: Manual or Automated

๐Ÿ”น Manual Dispatch: Quickly send out dispatches using a simple web or mobile interface. Responders can acknowledge the call, update their status, and communicate in real time.
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Automatic Dispatch: FireTEXT® integrates with radio feeds to automatically detect department tones and trigger instant notifications. No human input required—just instant alerts.
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Multi-Channel Alerts: Send emergency notifications via push notifications, SMS, email, and phone calls, ensuring no one misses a call.


Real-Time Response & Coordination

โœ… One-Tap Responses – Responders acknowledge dispatches instantly.
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Live Responder Tracking – View who is en route and track locations in real time.
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In-App Chat & Updates – Post updates, upload photos, and communicate directly with dispatch and team members.


Key Features of FireTEXT®

๐Ÿšจ Multi-Channel Alert System

  • Push notifications
  • SMS alerts
  • Email notifications
  • Voice calls

๐Ÿ“ก Radio & CAD Integration

  • Supports radio feed monitoring
  • CAD integration for automated dispatching

๐Ÿ—บ๏ธ Real-Time Location Tracking

  • Displays responder movement and status
  • View hydrants, hazmat locations, fire stations, AEDs, and more

โš ๏ธ Severe Weather Alerts & Mapping

  • FireTEXT® provides weather alerts and radar maps to help first responders navigate safely during emergencies.

๐Ÿ”’ Secure & Scalable Communication

  • In-app chat for private department communication
  • Supports multi-agency coordination with Mutual Aid and All Call features

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What Our Customers Are Saying

๐Ÿ”ฅ “FireTEXT® is a game-changer for our department. It provides reliable backup when our primary systems fail. We’ve already used it multiple times during bad weather, and I have no doubt it has saved lives.”
— Chris W., Northeast FD

โญ “The customer service is outstanding! Our system went down over the weekend, and FireTEXT had us up and running within hours. I’ve never seen support like this before!”
— Lucan A., Ridge FD

๐Ÿš“ “Couldn’t operate without it! FireTEXT makes emergency communication seamless, even in the toughest conditions.”
— Jamey W., Baylor PD


Affordable Pricing: No Hidden Fees

At FireTEXT®, we believe in transparent and accessible pricing. We offer flat-rate, all-inclusive plans so you can focus on what matters—saving lives.


๐Ÿ”ฅ Starter Plan - $300/year

Perfect for small agencies needing essential dispatch capabilities.
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One Group
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Unlimited users & dispatches
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Push notifications & in-app chat
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Location tracking & POI mapping


๐Ÿš’ Pro Plan - $365/year

For agencies needing enhanced coordination & messaging capabilities.
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Everything in Starter Plan
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Unlimited text messages
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Two additional groups
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Automatic Mutual Aid & All Call features


๐Ÿšจ Ultra Plan - $415/year

Complete advanced automation & radio integration for top-tier response teams.
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Everything in Pro Plan
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Automatic Voice Dispatch
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Radio Feed integration
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Hardware maintenance
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Weather alerts & radar maps


Need Custom Solutions?

For agencies with 100+ users, contact us for a tailored solution.


๐Ÿš€ Add-On Features:
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CAD Integration - $100/year
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Voice Phone Calls - $100/year
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Push-To-Talk (Coming Soon!)


Get Started with FireTEXT® Today

Your community depends on you, and you can depend on FireTEXT®.


โœ… Sign up for a free trial
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Schedule a demo
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Start saving lives with faster response times


๐Ÿ“… Schedule a Call with John Cook

๐Ÿ“ฒ Download the FireTEXT App
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Call us at (870) 483-2535
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Email us at support@firetext.net


Join thousands of first responders who trust FireTEXT® to keep them connected when it matters most. ๐Ÿš’๐Ÿš‘๐Ÿš“

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