We know the importance of dependable communication in a crisis. FireTEXT is dedicated to providing reliable backup communications with our automated dispatch solutions.
Handle manual dispatches with a seamless web dashboard, enabled with visual response, department based live chat and weather, or use automatic voice enabled dispatch for a fraction of what the competition charges.
Respond to dispatches, view responders en route, upload photos, and live chat department members and dispatchers with the FireTEXT app.
FireTEXT was created by emergency personnel, for emergency personnel. With over 50 years combined experience as first responders, we understand the importance of reliable backup communication systems.
We’ve built our platform after years of experience in the industry, and continue to improve our product to utilize the most modern technologies available.
Dispatchers can receive text or push notifications and choose when and for which call types they are available to respond to.
Our platform automates the dispatch flow by listening to radio channels to send automatic notifications.
Receive updates that responders are on-route to a scene. Responders can attach photos and notes as well.
Our mobile app chat allows end users to chat with their agency or agencies.
Dive back into the details of any past call and even play the recorded audio on-demand.
Send dispatches to multiple departments that are linked together as mutual partners.
Receive EAS (emergency alert system) weather alerts through the mobile app.
Know exactly when an emergency is happening by choosing a custom ringtone for the FireTEXT app.
I just wanted to say thanks for the great service. It is the perfect supplement to our communication system and we have already used it three times in the past four months when our primary systems went down during bad weather. There is no telling how many lives this system saves on those occasions.
Let me say something. You have an amazing product and amazing / awesome support. FireTEXT helped us this very weekend. Our service went down, and we called FireTEXT for help. We didn’t expect a quick setup, but they went the “extra mile” and had us up within a few hours. So I gave 5 stars for the support, 5 stars for the service, and 10 stars for the customer service.
FireTEXT is one of the best services introduces to the field of Emergency Services! Couldn’t operate without it in conditions like this! Thank y’all!
FireTEXT is a non-profit organization driven by the mission of serving the communities that we love and endure.
Have any questions? Feel free to reach out to us via our contact form or via phone/email.
PO Box 392
Trumann, AR 72472