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Admin - Access Users List

How to Add New Users to Your Department:

  1. Accessing Settings:
  2. Once logged into the Dashboard, navigate to the Settings option on the left-hand sidebar.
  3. Selecting Your Department:
  4. Click on Department located near the top-right corner of the page.
  5. If you're an administrator for multiple departments, choose the relevant department from the dropdown list.
  6. Navigating to Users:
  7. Next, click on the Users tab located in the center of the screen.



Sending Dispatches to Departments:

  1. Selecting a Department:
  2. On the Dashboard, dispatchers can send a dispatch by clicking on any department name.
  3. If you have multiple departments, use the search bar at the top to find a specific department.
  4. Sending to Multiple Departments:
  5. To send a message to multiple departments simultaneously, click on "New Dispatch" at the top of the screen.
  6. From the dropdown menu, select one or more departments.
  7. Completing the Dispatch:
  8. Choose a call type for the dispatch.
  9. Type your message.
  10. Enter the address and select the correct option from the Google Maps suggestions.
  11. Sending the Dispatch:
  12. Click "Send Dispatch" to finalize.
  13. The dispatch will appear under Active Calls on the right side of the Dashboard.


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