< All Topics Main Getting Started Additional Information Print Additional Information PostedJune 26, 2022 UpdatedJuly 9, 2022 ByJohn Cook SUPPORT You may begin with a new request, or check the status of an existing request. You can also email support@firetext.net. Start a New Service Ticket We just need a couple things to get started:First nameLast namePhoneEmail Existing Ticket LookupJust enter your info to do a search.* Ticket number* Last name