Frequently asked questions

How does FireTEXT work?

FireTEXT is an emergency dispatching program that notifies first responders of the location and nature of call via text message. 

Can I access FireTEXT if I am not on a department or associated to a agency?

No, FireTEXT is designed for emergency services only. We do however have non-emergency customers such as churches and sport teams using our service. But, generally speaking, the public does not have access to receive messages from 911. 

Is FireTEXT is right for my department?

Yes! FireTEXT is a valuable tool for all departments ranging from rural volunteer fire services to large EMS providers. For emergency and non-emergency messages, FireTEXT has your team covered.

How does our department sign up for FireTEXT?

Simple! Fill out our contact form with your department information. Once processed, we will contact you with your log in and set-up information.